Vodafone Hungary, CRM Integration

Project: Integration of new CRM system (Siebel) and ESB into IT landscape of existing applications.

Responsibilities:

• Design and develop improvements in the area of TIBCO Middleware Infrastructure, Maintenance and Monitoring
• Fine-tuning the performance of TIBCO infrastructure
• Technical support

TMobile Slovakia, Amdocs Clarify CRM Customization

Cooperate with a customer team on a new design and functionality of the service parameter implementation and subscription/access fee specification. Implementation of functionalities into ClarifyCRM. Implementation of automatic case creation.

Joint Retail Network of T-Mobile and T-COM in Slovakia

Integration of an existing T-Mobile logistic supplier with internal systems of T-COM (SAP R/3, FlexG3), used on T-COM own and brand shops. Implemented EAI solution via middleware platform enabled to improve processes and decrease time from the market request to the availability of goods in the shop.